How We Ship
We pack and ship every order from our fulfillment center in South Windsor, Connecticut, United States, reaching customers across the U.S. and 230+ countries worldwide.
Processing Time
Every order is prepared within 1–3 business days. Delivery windows begin once your order leaves our facility. Pick your preferred shipping speed at checkout.
U.S. Shipping Options
| Shipping option | Delivery time | Cost |
|---|---|---|
| Express | 1–2 business days | $15.00 |
| Standard | 3–5 business days | $8.00 – FREE on orders of $70.00 and up |
| Standard (free) | 5–8 business days | FREE |
- Express – arrives in 1–2 business days for $15.00.
- Standard (3–5 days) – $8.00, or free on orders of $70.00 or more.
- Standard (5–8 days) – always free, no minimum required.
International Shipping
| Destination | Shipping option | Delivery time | Cost |
|---|---|---|---|
| Rest of the world (230+ countries) | Standard | 5–8 business days | FREE |
International timelines are estimates. Customs processing in your country may add a few extra days.
Duties & Import Fees
Orders shipped internationally may be subject to duties, taxes, or customs fees. These charges are the recipient's responsibility and are not covered in our pricing or shipping costs.
Tracking Your Order
You'll get a tracking email with a number and link the moment your order ships. Tracking can take up to 48 hours to go live.
Business Days Explained
We operate Monday through Friday, excluding U.S. public holidays. Orders placed on weekends or holidays move to the next business day. High-volume periods may cause minor delays.
Address Corrections
Double-check your shipping address before placing your order. Made a mistake? Reach out right away — changes are only possible before the order ships.
Lost or Damaged Orders
If your order goes missing or arrives damaged, contact us within 48 hours of delivery (include photos for damage claims) and we'll arrange a replacement or refund.